When we get it wrong
Accuracy is the whole product. Pricing moves, features ship, tiers get renamed, and sometimes we simply misread a page. When that happens we fix it fast and we say what changed, because a verdict you cannot trust is worth nothing.
What we fix, and how fast.
To report something, write to the desk through our contact page and point us to the exact page and the figure or claim in question. A link to the vendor source helps us move faster. We read every note, even the ones that turn out to be our reader misremembering a plan, because checking costs us little and being wrong costs us trust.
When a correction changes a number, a score, or a ranking, we update the visible last updated date on that page so you can see the page is current. Material corrections to a verdict carry a short note explaining what moved and why. Minor copy fixes, typos, and broken links are repaired silently.
None of this is influenced by money. Advertisers and affiliate partners cannot request edits to a ranking, a score, or a verdict, and a correction is never a favor we trade. The reasoning behind that line sits in our disclosure, and the scoring method behind every verdict is in how we vet.