Head to head · CRM

Pipedrive vs Close

A focused sales pipeline against a calling first CRM for outbound teams. Pipedrive wins on ease, value and integrations; Close wins on built in calling, SMS and a power dialer. Here is how they compare, and which one fits how your team sells.

Reviewed by M. HALLORAN·Updated MAY 2026·How we vet
★ Our pick
Pipedrive
88 /100
vs
Challenger
Close
86 /100
◂ Pipedrive Advantage Close ▸
Pipedrive leads on value and breadth · Close counters with native calling and outbound speed.

These are affiliate links marked rel=“sponsored”. We may earn a commission if you buy · it never affects our scores or who wins. Disclosure.

How they score

Criteria Pipedrive Close Winner
Ease of use
92
88
Pipedrive
Pipeline and visual selling
92
85
Pipedrive
Built in calling and SMS
72
95
Close
Outbound and sales velocity
82
92
Close
Value and entry price
88
78
Pipedrive
Integrations and marketplace
88
80
Pipedrive

Scores are our editorial assessment against the VettedSaaS rubric · not vendor supplied.

Choose Pipedrive if…
+You want a clean, visual pipeline
+You value low, predictable per seat pricing
+You rely on a large app marketplace
+You sell across many channels, not just calls
Choose Close if…
+Your team lives on the phone all day
+You want calling and SMS built in
+You run high volume outbound
+You want a power dialer out of the box

Feature by feature

✓ full  ·  ∼ partial  ·  — none
Capability Pipedrive Close
Free plan
Visual sales pipeline
Built in calling and SMS add on
Power dialer
Workflow automation higher tiers
AI assistant AI AI
Large app marketplace

Feature support verified as of June 2026 · check the vendor for current details.

Pricing, side by side

Per user / month, billed annually
Pipedrive Our pick
Essential $14
Advanced $34
Professional $49
Close Challenger
Solo $9
Essentials $35
Growth $99

Pricing as of June 2026. Vendors change plans often · check the vendor for current pricing. Both list per user billed annually. Neither offers a free plan; Close Solo is limited to one user. Pipedrive renamed plans in 2025, so tier names vary by source.