VETTED SAAS
Head to head · CRM

Pipedrive vs Freshsales

Two affordable, sales focused CRMs. Pipedrive wins on pipeline clarity, ease and reporting; Freshsales wins on a built in phone, a real free plan and the lowest paid entry price. Here is how they compare, and which one fits your team.

Reviewed by M. HALLORAN·Updated JUNE 2026·How we vet
★ Our pick
Pipedrive
88 /100
vs
Challenger
Freshsales
85 /100
◂ Pipedrive Advantage Freshsales ▸
Pipedrive leads on pipeline and polish · Freshsales counters with a free plan and native calling.

These are affiliate links marked rel=“sponsored”. We may earn a commission if you buy · it never affects our scores or who wins. Disclosure.

How they score

Criteria Pipedrive Freshsales Winner
Ease of use
92
87
Pipedrive
Pipeline and visual selling
92
83
Pipedrive
Reporting and forecasting
86
83
Pipedrive
Built in phone and email
78
90
Freshsales
Free plan
40
80
Freshsales
AI and automation
85
82
Pipedrive

Scores are our editorial assessment against the VettedSaaS rubric · not vendor supplied.

Choose Pipedrive if…
+You want the clearest visual pipeline
+You value polished reporting and forecasting
+Your team should be productive on day one
+You prefer a focused, sales only tool
Choose Freshsales if…
+You want native calling without an add on
+You need a real free plan to start
+You want the lowest paid entry price
+You like the Freshworks ecosystem

Feature by feature

✓ full  ·  ∼ partial  ·  — none
Capability Pipedrive Freshsales
Free plan — ✓3 users
Visual sales pipeline ✓ ✓
Built in phone ∼add on ✓
Workflow automation ∼higher tiers ✓
AI assistant ✓AI ✓Freddy
Email sequences ✓ ✓
Lower entry price ∼ ✓

Feature support verified as of June 2026 · check the vendor for current details.

Pricing, side by side

Per user / month, billed annually
Pipedrive Our pick
Essential $14
Advanced $34
Professional $49
Freshsales Challenger
Free $0
Growth $9
Pro $39

Pricing as of June 2026. Vendors change plans often · check the vendor for current pricing. Both list per user billed annually. Freshsales offers a free plan for up to 3 users; Pipedrive has no free plan, only a trial. Pipedrive renamed plans in 2025, so tier names vary by source.

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