Verdict · Email

Omnisend

An omnichannel email and SMS tool aimed at ecommerce, with prebuilt store flows that are quick to launch.

Omnisend targets online stores that want results fast. It plugs into Shopify, BigCommerce, WooCommerce and Wix, ships ready made automations for abandoned cart, welcome and post purchase, and combines email, SMS and push under one roof. Setup is quicker than the heavier platforms, and the free plan is enough to test real flows. The tradeoffs: it is built for ecommerce, so a service business or pure newsletter gets less from it, the SMS pricing model changed in 2026 and now bills new Pro subscribers per message, and the deepest data and segmentation still belong to Klaviyo.

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Reviewed by M. HALLORAN·Updated APRIL 2026·How we vet
In one line
Store flows live in an afternoon, email, SMS and push in one place.
What we found

In its favour

+ Prebuilt ecommerce automations launch quickly
+ Email, SMS and push in a single tool
+ Native integrations with Shopify, Wix and more
+ Free plan is enough to test real flows

Held against it

Built for ecommerce, so newsletters get less from it
SMS pricing changed in 2026 to per message for new Pro users
Data and segmentation trail Klaviyo
Pro features and SMS add real cost at scale
The scorecard

Fast ecommerce setup, clear ceiling.

Omnisend scores well on ease and integrations because its store flows launch fast. Feature depth keeps the total in the mid 80s, since the deepest data and segmentation belong to Klaviyo.

Scored against the same five weighted criteria we use across email marketing. See the rubric →

Ease of use 88
Features and depth 84
Value for money 84
Integrations 86
Support and onboarding 84
Buy it if you’re…

an online store that wants email, SMS and push with ready made flows up fast.

Skip it if you’re…

a service business or newsletter that does not need ecommerce automation, or one needing Klaviyo grade data.

What it costs

Per month, 500 contacts

Pricing as of June 2026. Prices scale with contacts; SMS is billed by usage for new Pro subscribers. Check the vendor for current pricing.

Free
$0
Test real flows
+Up to 250 contacts
+500 emails per month
+Prebuilt automations
+Omnisend branding
★ Our pick
Standard
$16
Email at 500 contacts
+Unlimited emails
+Automation workflows
+Segmentation
+24/7 email and chat support
Pro
$59
Adds SMS and push
+Everything in Standard
+SMS and web push
+Advanced reporting
+Priority support