Verdict · Email

Mailchimp

The familiar all in one that pairs an easy builder with the widest integration library, if you can manage the contact based bill.

Mailchimp is the name most people reach for first, and it earns that with a friendly drag and drop builder, a deep template gallery and one of the largest app ecosystems in the category. Newer AI assists, a basic CRM and a website builder round it into a small marketing suite. The tradeoffs are price and counting: every subscribed, unsubscribed and non subscribed contact can count toward your tier, the free plan was cut to 250 contacts and 500 sends in early 2026, and automation depth still trails ActiveCampaign. For many small teams the ease and reach win anyway.

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Reviewed by M. HALLORAN·Updated JUNE 2026·How we vet
In one line
The easiest place to start, if you watch how it counts your contacts.
What we found

In its favour

+ Friendly drag and drop builder with a deep template gallery
+ One of the widest integration libraries in email marketing
+ Bundled extras: basic CRM, landing pages and a site builder
+ AI content and send time tools across the paid tiers

Held against it

Every contact type can count toward your billing tier
Free plan was trimmed to 250 contacts and 500 sends in 2026
Automation depth trails ActiveCampaign and Klaviyo
Costs climb steeply as the list and tier grow
The scorecard

Ease and reach lead, value is the soft spot.

Mailchimp scores highest on integrations and ease, the two things it has always done well. Value drags the total down because contact counting and tier jumps make the real bill bigger than the headline.

Scored against the same five weighted criteria we use across email marketing. See the rubric →

Ease of use 88
Features and depth 84
Value for money 76
Integrations 92
Support and onboarding 84
Buy it if you’re…

a small team that wants the simplest start and the widest set of integrations and add ons.

Skip it if you’re…

a sender watching cost per contact, or one that needs the deepest automation for the price.

What it costs

Per month, billed monthly, 500 contacts

Pricing as of June 2026. Prices scale with contacts, and unsubscribed contacts can still count. Check the vendor for current pricing.

Free
$0
Try it with a hard cap
+250 contacts and 500 monthly sends
+Single audience and basic templates
+Basic email and marketing CRM
+Mailchimp branding on emails
Essentials
$13
Remove limits for small lists
+Unlimited audiences
+A/B testing
+Email and 24/7 chat support
+Scheduling and basic automation
★ Our pick
Standard
$20
Automation and optimisation
+Behavioral targeting
+Send time optimization
+Custom automation journeys
+Dynamic and predictive content
Premium
$350
For large, advanced senders
+Advanced segmentation
+Multivariate testing
+Unlimited seats and roles
+Phone and priority support