Head to head · CRM

Close vs Freshsales

Two affordable, sales focused CRMs with calling built in. Close wins on outbound velocity, a power dialer and pure calling depth; Freshsales wins on a real free plan, the lowest paid entry price and a broader Freshworks ecosystem. Here is how they compare, and which fits your team.

Reviewed by M. HALLORAN·Updated JUNE 2026·How we vet
★ Our pick
Close
86 /100
vs
Challenger
Freshsales
85 /100
◂ Close Advantage Freshsales ▸
Close leads on outbound and calling depth · Freshsales counters with a free plan and lower price.

These are affiliate links marked rel=“sponsored”. We may earn a commission if you buy · it never affects our scores or who wins. Disclosure.

How they score

Criteria Close Freshsales Winner
Built in calling and SMS
95
88
Close
Outbound and sales velocity
92
82
Close
Ease of use
88
87
Close
Free plan
40
84
Freshsales
Value and entry price
80
90
Freshsales
Ecosystem and breadth
78
85
Freshsales

Scores are our editorial assessment against the VettedSaaS rubric · not vendor supplied.

Choose Close if…
+Your team lives on the phone all day
+You run high volume outbound
+You want a power dialer out of the box
+You want a lean, fast sales workflow
Choose Freshsales if…
+You want a real free plan to start
+You need the lowest paid entry price
+You like the Freshworks ecosystem
+You want broader features beyond calling

Feature by feature

✓ full  ·  ∼ partial  ·  — none
Capability Close Freshsales
Free plan 3 users
Built in calling and SMS
Power dialer
Visual sales pipeline
Workflow automation
AI assistant AI Freddy
Lower entry price

Feature support verified as of June 2026 · check the vendor for current details.

Pricing, side by side

Per user / month, billed annually
Close Our pick
Solo $9
Essentials $35
Growth $99
Freshsales Challenger
Free $0
Growth $9
Pro $39

Pricing as of June 2026. Vendors change plans often · check the vendor for current pricing. Both list per user billed annually. Freshsales offers a free plan for up to 3 users; Close has no free plan and its Solo tier is limited to one user.