Verdict · CRM

Copper

A CRM that lives inside Google Workspace, built for relationship driven teams already working in Gmail.

Copper's whole pitch is Google. It installs into Gmail and Workspace so closely that contacts, deals and tasks surface beside your inbox, with email, calendar and Drive syncing automatically. For agencies, consultancies and other relationship led businesses on Google, that tight fit removes a lot of busywork. The tradeoffs are real: there is no free plan, no built in phone, the lower tier omits a true sales pipeline, and seat prices run higher than several rivals once you reach the useful tiers.

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Reviewed by M. HALLORAN·Updated JUNE 2026·How we vet
In one line
A CRM that disappears into Gmail, so relationship work stops feeling like data entry.
What we found

In its favour

+ Deep Google Workspace and Gmail integration with auto sync
+ Clean, approachable interface relationship teams adopt fast
+ Useful project and pipeline management in one place
+ Contact enrichment and task automation across tiers

Held against it

No free plan and seat prices run high at the useful tiers
Starter and Basic tiers lack a true sales pipeline and leads
No built in phone and a smaller ecosystem than the leaders
The scorecard

Ease and Google fit lead, value is the tradeoff.

Copper scores well on ease and on its Workspace integration. Value and outright depth are softer: you pay a premium, and the cheapest tier omits core sales features.

Scored against the same five weighted criteria we use across CRM. See the rubric →

Ease of use 88
Features and depth 80
Value for money 78
Integrations 82
Support and onboarding 82
Buy it if you’re…

a relationship driven team running on Google Workspace that wants the CRM inside Gmail.

Skip it if you’re…

a budget minded team, or one that needs a built in phone or a free starting tier.

What it costs

Per seat / month, billed annually

Pricing as of June 2026. No free plan; a free trial is available. Check the vendor for current pricing.

Basic
$23
Pipelines and team collaboration
+2,500 contact limit
+Pipelines and project management
+Task automation
+Contact enrichment
★ Our pick
Professional
$59
Revenue tracking and bulk email
+15,000 contact limit
+Workflow automation
+Bulk email and reporting
+Integrations and Sales Opportunities
Business
$99
Unlimited usage and analytics
+Unlimited contacts
+Email series and click tracking
+Custom reports and multi currency
+Premium support and SSO