LiveAgent
A genuinely cheap all in one desk that even bundles its own call center.
LiveAgent packs a lot into a low price. You get ticketing, live chat, a knowledge base and a built in call center across affordable per agent tiers that top out where rivals start. The interface is dated and the AI is basic, but for small teams that want voice, chat and email in one place without an enterprise bill, the value here is hard to match.
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For the money, LiveAgent gives small teams voice, chat and email without an enterprise bill.
In its favour
Held against it
The most channels per dollar, dated looks aside
LiveAgent runs away with value and covers voice, chat and email in one place. It scores lower on integrations and polish, where its dated interface and basic AI show their age.
Scored against the same five weighted criteria we use across help desk software. See the rubric →
a small or mid sized team that wants ticketing, live chat and a built in call center at the lowest sensible price.
a team that needs a sleek modern interface or the most advanced AI automation.
What it costs
Per agent / month, billed annuallyPricing as of June 2026 · check the vendor for current pricing. Figures are per agent per month billed annually; monthly billing costs about twenty percent more. There is a thirty day free trial rather than a permanent free plan, and some social channels carry a small extra monthly fee on the lower tiers.