Verdict · Form Builders

Microsoft Forms

The form tool you already own if you run Microsoft 365, with the limits that implies.

Microsoft Forms is the quiet utility bundled into Microsoft 365. If your organisation already pays for Microsoft 365, it is effectively free, it lives next to Teams, Excel and SharePoint, and anyone can build a survey or quiz in minutes. That convenience is the whole pitch. The trade is real: design control is minimal, branching only moves forward to later questions, and the free personal tier caps out at 200 responses for the lifetime of a form. Inside a business or education tenant the response ceiling rises to millions, which removes the worst limit but not the plain look. For internal surveys, quizzes and quick polls it is more than enough. For public facing, branded or payment collecting forms, it is the wrong tool.

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Reviewed by M. HALLORAN·Updated APRIL 2026·How we vet
In one line
Free if you already pay Microsoft, and limited in all the expected ways.
What we found

In its favour

+ Included at no extra cost in every Microsoft 365 subscription.
+ Tight integration with Teams, Excel, SharePoint and the wider Microsoft 365 suite.
+ Genuinely fast to learn, so non technical staff can build a survey or quiz quickly.
+ Business and education tenants lift the response ceiling to millions per form.

Held against it

Design and branding control is minimal next to dedicated form builders.
Branching only moves forward to a later question, never back to a previous one.
The free personal tier caps a single form at 200 responses for its lifetime.
No native payment collection, so it is unsuited to orders or paid bookings.
The scorecard

Convenient and capped in equal measure

Microsoft Forms scores well on ease of use and value, since it ships with a subscription many teams already hold. Features and logic are the clear weak spot, with limited branching and design, which keeps it best for internal rather than public work.

Scored against the same five weighted criteria we use across form builders. See the rubric →

Ease of use 88
Features and logic 66
Integrations 80
Respondent experience 72
Value for money 80
Buy it if you’re…

a Microsoft 365 shop that needs quick internal surveys, quizzes and polls without buying another tool.

Skip it if you’re…

building public facing, branded or payment collecting forms that need real design and logic.

What it costs

USD / user / month, billed annually

Pricing as of June 2026. Microsoft Forms is free with a Microsoft account (200 response lifetime cap on a personal free form) and is included in all Microsoft 365 subscriptions. Microsoft 365 Business Basic is about $6 per user per month and Business Standard about $12.50 per user per month, both rising (to about $7 and $14) on July 1, 2026; business and education tenants allow up to 5 million responses per form. Check the vendor for current pricing.

Microsoft account
$0
Free, personal use.
+200 responses per form lifetime
+Forms and quizzes
+Basic branching
★ Our pick
365 Business Basic
$6
Per user, with M365.
+Bundled with Microsoft 365
+Teams and Excel integration
+Higher response limits
365 Business Standard
$12.50
Per user, with M365.
+Full Office desktop apps
+Forms included
+Tenant level controls
Enterprise / Education
Included
With eligible tenants.
+Up to 5 million responses per form
+Org wide governance
+Data export to Excel