Best of · CRM for Agencies

The best CRM software for agencies

Agencies juggle two pipelines at once: winning clients and delivering for them. We weighted client and project tracking, new business pipelines and how well each tool fits a Google or marketing led shop, then ranked the five that fit best.

Reviewed by M. HALLORAN·Updated FEBRUARY 2026·How we vet
Tools compared 5
Criteria weighted 5
Last reviewed June 2026
Paid placements 0
How we ranked the field

Reweighted from our main rubric for agency life: client and project tracking, a clean new business pipeline, marketing tooling, and fit with the tools agencies already run. See the full rubric →

Client and project tracking 25%
Pipeline management 25%
Marketing tooling 20%
Integrations 15%
Value for money 15%
01
RANK
★ Editor’s Choice

HubSpot

Best for client and marketing in one

Agencies live in HubSpot because it pairs a sales pipeline with real marketing tools and a client friendly interface, plus a partner program built for agencies. The Professional jump is the budget line to watch.

  • Sales plus marketing
  • Agency partner program
  • Client friendly UI
Read the HubSpot verdict → From $15/seat/mo · free plan
90
OUT OF 100
02
RANK

Pipedrive

Best for new business pipelines

For winning the next retainer, Pipedrive keeps business development crisp and visible without a heavy rollout. It is less suited to managing the delivery work once a client signs.

88
OUT OF 100
03
RANK

monday CRM

Best for client delivery and ops

Because it grew from a work platform, monday lets an agency run new business next to project delivery on shared boards. The three seat minimum and a sales heritage in projects are the tradeoffs.

86
OUT OF 100
04
RANK

Copper

Best for Google Workspace shops

Copper lives inside Gmail and Google Workspace, so a Google native agency gets a CRM that needs almost no context switching. Outside the Google world its appeal drops sharply.

Read the Copper verdict → From $12/user/mo
84
OUT OF 100
05
RANK

Capsule

Best for simple client tracking

For a small agency that just needs tidy client records and a light pipeline, Capsule is fast, cheap and calm, with a free tier. Heavier marketing and automation are not its remit.

Read the Capsule verdict → From $21/user/mo · free plan
82
OUT OF 100

Pricing verified as of June 2026. Vendors change plans often · check the vendor for current pricing.

At a glance

✓ full  ·  ∼ partial  ·  — none
Capability HubSpotPipedrivemonday CRMCopperCapsule
Free plan
Marketing tooling
Project tracking
Workflow automation
Open REST API