Close
A calling first CRM that puts the phone, email and SMS in one inbox for outbound sales teams.
Close is built for teams that live on the phone. Its standout is a native power dialer, calling, SMS and email folded into a single workspace, so reps can work a list without bolting on separate tools. Pipelines, automation and reporting are solid, and an AI agent named Chloe now works leads on the higher tiers. It is not the cheapest option and its feature breadth trails the big suites, but for high activity outbound and inside sales teams, few CRMs make dialing this frictionless.
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A CRM that treats the phone as the product, so outbound reps can just dial and close.
In its favour
Held against it
Calling and ease lead, breadth is the ceiling.
Close scores high on ease and on the calling workflow that defines it. Value and integrations land mid pack, and outright feature depth is where the larger suites pull ahead.
Scored against the same five weighted criteria we use across CRM. See the rubric →
a high activity outbound or inside sales team that wants calling, SMS and email in one place.
a company that needs a broad app ecosystem, marketing tooling or the lowest possible seat price.
What it costs
Per user / month, billed annuallyPricing as of June 2026. Calling and AI credits are billed by usage. Check the vendor for current pricing.